Apple Mac Two Factor Authentication DualShield for Apple Mac Workstation provides secure, two-factor authentication login to your Mac OS X workstation computer. DualShield for Apple Mac workstation helps enterprise customers ensure that Mac workstations and network resources are accessible only by authorized users.
Aug 19, 2017 Question: Q: Anyone not seeing 'Apple ID Verification Code' dialog box to enter two-factor code sent to your trusted device to activate Mac OS X iMessage app? After having to perform a hard shutdown using my MacBook Pro power button, I am stuck in a continuous loop trying to activate Mac OS X Yosemite iMessage app.as there is no dialog box. Mar 08, 2016 I enabled 2 factor authentication on both my iPhone 5 and iPad 2 and i can log into my account fine on these. Though.on my Mac Pro OSX 10.7.5, I went to log in to the app store, it won't let me. It says the password is wrong (when it isn't), a notification pops up on the ipad saying that.
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This content is intended for users. If you're an administrator, you can find more information about how to set up and manage your Azure Active Directory (Azure AD) environment in the administrative documentation for Azure Active Directory.
If you're having issues signing in to your account, see When you can't sign in to your Microsoft account for help. Also, you can get more info about what to do when you receive the “That Microsoft account doesn't exist” message when you try to sign in to your Microsoft account.
The Microsoft Authenticator app helps you sign in to your accounts if you use two-factor verification. Two-factor verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised. Two-factor verification uses a second factor like your phone to make it harder for other people to break in to your account. You can use the Microsoft Authenticator app in multiple ways, including:
- Two-factor verification. The standard verification method, where one of the factors is your password. After you sign in using your username and password, you can either approve a notification or enter a provided verification code.
- Phone sign-in. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN.
- Code generation. As a code generator for any other accounts that support authenticator apps.
Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards.
Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. For more information, see Add your work or school account.
Download and install the app
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Install the latest version of the Microsoft Authenticator app, based on your operating system:
- Google Android. On your Android device, go to Google Play to download and install the Microsoft Authenticator app.
- Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app.
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If you're not currently on your mobile device, you can still get the Microsoft Authenticator app by sending yourself a download link from the Microsoft Authenticator page.
Next steps
After you download and install the app, check out the Authenticator app overview to learn more. For more setup options, see:
- Authenticator app. Download and use an authenticator app to get either an approval notification or a randomly generated approval code for two-step verification or password reset. For step-by-step instructions about how to set up and use the Microsoft Authenticator app, see Set up security info to use an authenticator app.
- Mobile device text. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), see Set up security info to use text messaging (SMS).
- Mobile device or work phone call. Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.
- Security key. Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.
- Email address. Enter your work or school email address to get an email for password reset. This option isn't available for two-step verification. For step-by-step instructions about how to set up your email, see Set up security info to use email.
- Security questions. Answer some security questions created by your administrator for your organization. This option is only available for password reset and not for two-step verification. For step-by-step instructions about how to set up your security questions, see the Set up security info to use security questions article.
Two-factor authentication is a highly recommended feature available for Apple accounts. While it isn’t perfect, it goes a long way toward protecting your Apple ID from being compromised if someone gets hold of your password.
On the other hand, there does appear to be a bug concerning 2FA and the Mail app in macOS.
Basically, if you upgrade to 2FA on your Apple account, you may run into issues actually using your iCloud email through the standard Mail app. Note that this only happens if you upgrade to 2FA on a device other than your Mac.
But if the bug has impacted you, you may be prompted to enter a password the next time you open Mail.
Typically, this means that you’ve previously set up iCloud mail before enabling 2FA. Although you can try to enter any past passwords to authenticate, it won’t always work.
Basically, it all comes down to how macOS handles email accounts and other facets of iCloud. There are several system platforms that automate iCloud in Mac.
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How to Fix Mail App issue after 2FA upgrade on your MacBook
To fix the password prompting on Mail after upgrading to 2FA, you’ll want to follow several steps in order. Here’s what to do.
- Open the Mail app.
- Click on Mail in the top menu bar.
- Select Preferences.
- Click on Accounts.
You may run into two possibilities here.
If your iCloud account displays the iCloud logo and the labels “iCloud” and “IMAP,” then you should technically be good to go. (Note: In a bit, we’ll cover what to do if this is the case and it’s still not working.)
On the other hand, if there’s an @ symbol next to the email account, then the account in question is not set up properly. In these cases, you’ll want to follow these steps.
- Select the email account
- Click on the minus (-) icon near the bottom of the list.
- Confirm the deletion.
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Then, you’ll want to go to > System Preferences > iCloud.
![Mac Mac](/uploads/1/2/6/4/126423734/904983506.png)
Make sure you’re logged into iCloud. If you weren’t, this could have been causing the issue. Log in and you may see your iCloud email appear; it should now work normally.
On the other hand, if you are already logged into iCloud, take a look at the checkbox next to Mail.
- If it’s unchecked, check it. This will sync your iCloud mail settings.
- If it happens to be checked, uncheck it and check it again. This will reset and sync the connection.
While this will reset and possibly fix most 2FA-related Mail syncing issues, there’s the chance that something else is wrong with your account.
If Mail still isn’t working after the above steps (or your iCloud account has the IMAP and iCloud logo mentioned earlier), you’ll want to contact Apple Support.
We hope that you found this short article helpful. Please let us know if you have any comments.
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Mike is a freelance journalist from San Diego, California.
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While he primarily covers Apple and consumer technology, he has past experience writing about public safety, local government, and education for a variety of publications.
He’s worn quite a few hats in the journalism field, including writer, editor, and news designer.